UK Mainland Delivery
— FREE On Orders Over £50
We ship all our wines from our temperature-controlled warehouse directly to your doorstep. We offer FREE EXPRESS DELIVERY (UK mainland) on orders over £50.
While we always aim to process orders as quickly as possible, and in 99% of cases wines that are ordered before 2PM will arrive with you the following working day, please allow 1-2 working days from time of order for delivery.
Tracking & Packaging
All deliveries are made via our logistics partners and fully trackable. You can be ensured that we handle our deliveries with utmost care to guarantee a safe and enjoyable delivery process using recycled packaging materials only. We are proud of our 0% breakage rate using packaging materials made from 100% recycled, recyclable and/or biodegradable materials.
Gift wrapping is offered and charged at checkout on a per-order basis. For example, if you order a box of 6 bottles and pick gift wrapping at checkout, we will wrap all your bottles at a charge of £2.50. This is the perfect way to send a nicely looking wine gift to your wine-loving friends! If you would like us to add a gift message to your gift, please reach out to firstname.lastname@example.org and we can happily add a message too!
— Other Areas
We currently do not offer standardised rates for delivery to locations outside of UK mainland postcodes.
For deliveries to the Scottish Highlands, Islands, Channel Islands and Northern Ireland, please contact us here and we are more than happy to quote you on an individual basis.
Please note that we are unable to deliver to P.O. Boxes and BFPO addresses.
— Rest of the World
Our carbon footprint is very important to us. As such, we believe that once wine has been shipped to its initial destination, it shouldn't be shipped again. Bottles of wine are heavy, so this is not in the interest of the environment. With this mantra in mind, we unfortunately do not offer delivery to locations outside of the United Kingdom.
If you are interested in buying some of the featured wines in a different country, please contact us directly on email@example.com so we can try our best in assisting you to locate the wine in your area.
Your full satisfaction is of utmost importance to us. If you are not happy with your purchase or dissatisfied with the service you received, please contact us immediately at firstname.lastname@example.org.
In the unlikely event that your order arrives damaged or the wrong wine has been delivered, please contact us immediately at email@example.com and we will arrange for collection, exchange or reimbursement.
Unfortunately, we cannot accept returns on sale items or gift cards.
Reimbursements are made within 14 days from the date you notify us, after the wines have been collected, returned and inspected.
All credits are made to the credit or debit card used to make the original payment.